Dear Cruise America,
Cruise America Class C RV Sales have fully proven themselves to me. Right after we bought the class C motor home from Cruise America, I became worried because I discovered an issue with a panel on the unit, and a battery that wouldn't hold a charge very long. I was afraid that I would have trouble getting the repairs done under the warranty, worried that I had not done enough checking of the unit prior to buying it, and worried that I had been "taken" on the deal.
Wow! Was that unnecessary! After contacting Cruise America with my issues, they immediately addressed the problem and covered it under the warranty. As you know, I did a lot of checking around for just the right motor home prior to buying this one from Cruise America because I wanted to get the best deal I could. We found many used motor homes that looked far different in person than they appeared in photos on RVTrader. Cruise America looked good but I was worried about the units having been rented out. Again, I think I worried unnecessarily. Our class C RV is quite nice, and Cruise America stands behind it…that's solid.
I found it refreshing to deal with a company that stands behind their word. I found Chris and Dinah to be helpful, pleasant, and honest. Thank you for all your help. You may use me as a reference if you choose. I'll be happy to visit with anyone about my Cruise America Class C RV Sales experience.
Thanks, and have a great summer, we know we will!
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